
The future of tech is being shaped by innovative minds, and at ServiceNow, the spotlight is on the brilliant individuals who are driving change. At the forefront of this narrative is Kendra Bailey, a Generative AI (GenAI) solutions architect at ServiceNow. Her testimony is one of perseverance, growth, and the power of embracing one’s unique perspective. Building skills to provide solutions Kendra’s journey began seven years ago as a tester and intern with a ServiceNow partner. In less than a year, she transitioned into a full-time developer role, taking the reins on her first project. Her trajectory within the ServiceNow ecosystem exemplifies what’s possible when skill meets opportunity. Now, as a GenAI solutions architect, she is committed to advancing generative AI solutions, ensuring customers have seamless experiences and successful outcomes with ServiceNow’s technology. Getting out of her own head For many Black professionals in tech, imposter syndrome and self-doubt can be...


Editorial Note: Opinions and thoughts are the author’s own and not those of AFROTECH™. In today’s rapidly evolving economy, equitable policies that support Black-owned and minority-owned businesses are not just a moral imperative, but a necessity for national growth. Despite their resilience and innovation, systemic barriers continue to block the full potential of these businesses. From access to capital to securing federal contracts, the current policy landscape often fails to reflect the challenges minority entrepreneurs face. To foster real economic progress, we must push for comprehensive policy changes that promote equity and empower these businesses to thrive. Black-owned businesses account for about 2.2 million firms, contributing $150 billion to the U.S. economy. Yet, they still face significant obstacles, particularly in securing financing. Research from the Federal Reserve shows that Black and minority entrepreneurs are disproportionately denied loans. Black entrepreneurs...
